i was reading the thread and was thinking how to reply...
when we were looking at disconnect/reconnect allowances, i think 3 was the number we felt was a good one. but, i do think that with some issues lately, it maybe worth looking at increasing it. I am not sure how or when it'll happen , or if it'll happen at all, but it's worth bringing up for to see what can be done.
last thing we'd want is for that to be abused, of course, so that's a pretty big consideration as well.
Thank you Icon for replying to the thread.
Design and QA gets beat up (by me) all the time on the forum. Let's give them credit
for anticipating there would be both intentional and unintentional
I imagine how difficult it is to narrow down the cause of the issues. The idea below would make it faster an easier for us to better report issues and easier for your team to sort through the reports.
I'd like to see WGT enhance the problem reporting scheme with a
separate report for disconnects to collect the details. Add it to the pull down title menu. Using a form
with all the important details loaded so we can merely check a box if it
__single player stroke __ranked __practice __bracket
__Multi-Player stroke: __2 player __3 player __4 player
__Blitz: __single player __2 player __3 player __4 player
__Skins: __2 player __3 player __4 player __practice __challenge
__Match Play __practice __scored __challenge
I was Player #: ___1 __2 __3 __4
Then a text box for additional comments. (Game Froze, Unexpected Error, Blue Screen, White Screen, etc.)
And make it available in the re-connect lobby! We can fill one out while we wait.
I imagine any reports you get now are similar to the posts I see on the forum, not much detail.
Thanks in advance for considering the idea.