As many of you have already
noticed, we have limited the use of our free credit videos.
The app is supposed to be notifying
players when a player has reached the limit, but for some reason this messaging
is not showing. We are working to resolve the notification issue as quickly as
we have been happy to leave video ads uncapped for years, over the last several
months the abuse of this feature has forced us to make a change.
There are individuals and clubs
distributing tools on how to automate watching free credits. They're using
multiple devices and programs to receive thousands of credits per day. The
exploitation of this feature was not limited to a small number of users or
clubs. In some cases, players had doubled their entire account lifespan in
making this change, we wanted to make sure there would still be a fair number
of ads for players to watch for free credits while also following the
recommendations of our ad partners. This change still allows players to watch many
more videos than what was recommended.
sorry that I wasn't available to address this sooner and I sincerely apologize
to everyone upset by this change.
Thank you for your understanding