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Filing a Complaint to WGT

Thu, Jan 16 2020 8:54 AM (31 replies)
  • CanadianBeaver
    2 Posts
    Fri, Jan 4 2013 10:28 AM

    Can anyone provide me with an e-mail address for WGT's customer service department?

  • WGTpizza
    1,656 Posts
    Fri, Jan 4 2013 4:16 PM

    CanadianBeaver:

    Can anyone provide me with an e-mail address for WGT's customer service department?

    I sure can! Here you go  :)

     

    Stay classy,

    -WGTpizza

  • abndave
    268 Posts
    Fri, Jan 4 2013 4:41 PM

    Is a waste of time to complain to them about anything . All they want is your money for golfballs .

  • renniw52
    5,385 Posts
    Fri, Jan 4 2013 4:46 PM

    ab, not a very positive way to start out the new year. These guys do a much better job than some complaint departments. My companies complaint department is run by a lady named Helen Wait, if you need assistance then you can go to Hell and wait.

  • phiber
    2,795 Posts
    Fri, Jan 4 2013 5:08 PM

    abndave:

    Is a waste of time to complain to them about anything . All they want is your money for golfballs .

    Not necessarily true, I have emailed them quite a few times and they have pretty much always taken care of my issues.  

    just sayin

     

  • alcaucin
    9,041 Posts
    Fri, Jan 4 2013 5:11 PM

    phiber:

    abndave:

    Is a waste of time to complain to them about anything . All they want is your money for golfballs .

    Not necessarily true, I have emailed them quite a few times and they have pretty much always taken care of my issues.  

    just sayin

     

    Same here...no complaints about the complaints dept.

     

  • egonweber
    365 Posts
    Fri, Jan 4 2013 5:11 PM

    It is a good comunity here if you have a good reason to complain. I have only good experience with using it, credits and balls for lang wait, is 1 of them, but mostly an explanation and some refund of my my lost. I dont complain over a fault on my own side, only if i can see its a fault in the game. I have done 3 complains during my time, made my first on mastertier, i am legend now, still make a bad shot now and then, loose a ball too, thats a part of the game, but glitches which makes ball lost i have complained. I am 1 of them who have tested uneven lie alot, wrote some good response to wgt, where i ment they have to adjust, and can feel now it is a bit better than in beginning. Still some adjustments is needed on fairway especially + i would wish they made a videotutorial where the player is in red orange or very bad yellow lie, to show the way to play out of them!

    Have fun, happy golfing!

    Egon

  • iceman954
    8 Posts
    Mon, Aug 19 2013 11:31 AM

    customer service does not care about you . give up. and I cant wait for W.G.T to  get sued for their completion percentage profiling tag they give us as if it matters .when I play and not play on a free site that I ultimately pay for things  causes me to not get games  they need to pay us all back our money and profile themselves in the mirror thank you

     

  • courteneyfish
    15,796 Posts
    Mon, Aug 19 2013 12:27 PM

    A little late with the advice sir, where were you in January?

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