It is a good comunity here if you have a good reason to complain. I have only good experience with using it, credits and balls for lang wait, is 1 of them, but mostly an explanation and some refund of my my lost. I dont complain over a fault on my own side, only if i can see its a fault in the game. I have done 3 complains during my time, made my first on mastertier, i am legend now, still make a bad shot now and then, loose a ball too, thats a part of the game, but glitches which makes ball lost i have complained. I am 1 of them who have tested uneven lie alot, wrote some good response to wgt, where i ment they have to adjust, and can feel now it is a bit better than in beginning. Still some adjustments is needed on fairway especially + i would wish they made a videotutorial where the player is in red orange or very bad yellow lie, to show the way to play out of them!
Have fun, happy golfing!