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loading problem

rated by 0 users
Fri, May 7 2010 10:23 AM (2 replies)
  • brainp
    1 Posts
    Thu, May 6 2010 5:34 PM

    I have been trying to get back to playing.. I even created a new account... and when I try to load the course it gets to 73 and stops... how do I fix this.. I upgraded to flash 10 as well and I am not playing golf... hep me please and thank you

  • WGTniv
    1,788 Posts
    Thu, May 6 2010 10:18 PM

    hi brainp,

    We just performed a product update a few days ago and with each new update it's recommended that you clear your flash and browser caches.  Your caches store the necessary files for the game and when we do an update some of those get changed.  Clearing your caches allows your PC to acquire those updated files and that usually fixes most loading error problems.

    You can learn how to clear your caches by clicking here.  Once you clear your caches be sure to reset any personal preferences you may have in your game options such as Graphics Quality or Flagstick animations.

  • Snaike
    3,678 Posts
    Fri, May 7 2010 10:23 AM

    brainp:
    I even created a new account

    ....  Was WGT aware of this?

    If not, it is grounds for terminating all of your accounts.

    If you did with WGT's blessing, then follow the instructions from WGTNiv and enjoy the game.

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