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New Patch and logging on.

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Thu, May 2 2024 9:59 AM (4 replies)
  • dragonmouse
    26 Posts
    Tue, Apr 30 2024 7:44 PM

    On 4/29/24 I had issues getting logged on. I was getting an error screen then retry panel.  I came back 30 minutes later and played one hole to acquire my daily streak.  Today logged on and that whole streak of over a year is gone.  Reset to day one.  Either it failed to pick up last nights one hole  or the patch didn't pick it up.  I did not miss the day but it sure didn't register.  Thanks for looking.

  • BlackBogey
    548 Posts
    Wed, May 1 2024 2:03 PM

    They'll probably reset that for you if contact them through the Contact link over to the right or email them at support@worldgolftour.com - (not support@wgt.com as that address seems to go nowhere).  They'll probably ask what your streak was at approximately

  • dragonmouse
    26 Posts
    Wed, May 1 2024 8:51 PM

    Thanks to the replies and WGT. they replaced the lost time. They did well.

  • ScottHope
    10,490 Posts
    Thu, May 2 2024 7:34 AM

    Is...

    support@worldgolftour.com

    ...correct BB, or did you mean...

    members@worldgolftour.com

    ...?


    I've unsquished your pup pic if you want to use it BB.

  • garyk49
    2,331 Posts
    Thu, May 2 2024 9:59 AM

    Losing the consecutive days seems to happen every time they do an update, seems that way to me anyway. 

    Have lost it so many times , have lost count of where I was, or could be.  Makes no difference to me anymore.

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