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free credits not working

Mon, Jul 31 2023 5:29 PM (10 replies)
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  • club578
    561 Posts
    Sun, Jul 2 2023 10:08 AM

    hit free creds screen goes black then back and no creds

  • callaghan159
    6,220 Posts
    Sun, Jul 2 2023 11:07 AM

    club578:

    hit free creds screen goes black then back and no creds

    works fine for me everyday on my phone, tablet

  • Dave33200
    2,932 Posts
    Sun, Jul 2 2023 12:37 PM

    It works for me on my iPhone & iPad, but using a Android Emulator on my PC hasn't worked since the last update. 

     

     

  • sesky
    3,289 Posts
    Sun, Jul 2 2023 12:38 PM

    Having the same problem.

    I get about 1 or 2 videos and then it goes to a blank screen and then back to the main screen. The bubble that says "no videos available at this time" does not appear. Tried working with Google Ads, App Manager to see if that would help and nothing. First time in a very long time that I've had a problem. WGT has been contacted. With the holiday weekend, don't know if anyone at WGT is working Monday due to the Tuesday holiday. Could be a long wail

  • Padre71
    3 Posts
    Sun, Jul 2 2023 1:36 PM

    Same experience for me and others in my cc....

  • BOZskills
    392 Posts
    Sun, Jul 2 2023 2:55 PM

    Sesky,having same issue. Tried uninstall and re-install,still same problem. Also contacted c/s.

  • Stlkcdc3
    278 Posts
    Sun, Jul 2 2023 6:16 PM

    sesky:

    Having the same problem.

    I get about 1 or 2 videos and then it goes to a blank screen and then back to the main screen. The bubble that says "no videos available at this time" does not appear. Tried working with Google Ads, App Manager to see if that would help and nothing. First time in a very long time that I've had a problem. WGT has been contacted. With the holiday weekend, don't know if anyone at WGT is working Monday due to the Tuesday holiday. Could be a long wail

    EXACTLY this for me as well, past 2 days. I also reached out to WTG, hopefully a fix sooner than later. 

  • borntobesting
    9,623 Posts
    Sun, Jul 2 2023 7:49 PM

    club578:

    hit free creds screen goes black then back and no creds

    What are you on? Mobile of computer.

    IOS  or Android?

  • sesky
    3,289 Posts
    Mon, Jul 3 2023 3:02 AM

    Mobile, Android.

    I did get a response from WGT overnight that they are aware of the problem and are working on it. 

     

  • Thielacou
    4 Posts
    Mon, Jul 31 2023 8:20 AM

    Doesn' t work since 2 weeks, sometimes 1 video not more... what's happen ?

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