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*** Downtime Tonight 6/28/22 ***

Tue, Jul 5 2022 11:05 AM (45 replies)
  • Nancy1959
    7,061 Posts
    Thu, Jun 30 2022 12:54 AM

    JDGHOST:
    Kudos to Nico for being more accessible, straight forward AND available to at least respond to the issue's, suggestions and complaints we sometimes bombard the forum with

    I totally agree.  Well said, JD.  It's refreshing to have more communication from WGT than we have in the past years, and that's due to Nico.

    ~Nancy

  • bossbird
    2,192 Posts
    Thu, Jun 30 2022 6:17 AM

    I think something has been done to number of players playing in the coin rooms , they have been considerably larger than normal over the last couple of days . Perhaps in the past not all geographical areas had been picked up , or perhaps the PC players weren’t . But anyhow it is an improvement if this is now showing the true numbers. 

  • BPeterson8256
    2,908 Posts
    Thu, Jun 30 2022 11:02 AM

    jacktrade51:

    WGTNico,

    Club members cannot access multi-round club tournaments in their club.  

    Nico, I appreciate your responses to us here in the forum.

    I am curious. Will WGT automatically reimburse prize money and course builders that have been used in these multi-round club tournaments that can no longer be played? ...or will we need to contact customer service to be reimbursed? At this point, the tournaments even if they were to be fixed before they ended are no longer valid as a fair competition.

    Is there any idea of when multi-round cc tournaments will be fixed? I hesitate to start any new tournaments with this issue still threatening their completion.

    Brett

  • WGTNico
    619 Posts
    Thu, Jun 30 2022 11:52 AM

    Regarding the Country Club and normal tournament leaderboards (basically everything got affected) we're looking to hopefully do ANOTHER deploy tonight that fixes most if not all of the issues but we're still doing some last minute testing before figuring out if:

     

    • everything is all fixed
    • it'll be a bandaid fix
    • we hold on fixing some stuff 
    • how deep do these issues go 

     

    Look for another post by me later if another downtime is required tonight and I can go over what should hopefully be all fixed if we do another downtime. Still waiting on final word on everything and don't want to promise anything yet. We're really sorry again about all the issues the recent update caused we're upset about it as well.

    Regarding any prizes from Country Club tournaments, I'd happily reimburse the credits spent if it doesn't automatically occur. Just send me a message in here, or in discord WGT Nico#3731

    For those that are unnecessarily attacking me and others that work at WGT, that's absolutely not okay. We're just as upset and embarrassed about a bad deploy if not more so than you all. I totally get being upset about the issues, heck I am too not just as someone who works here but as a player myself, but targeting the anger towards people that work here is unnecessary when many things are even out of our control. We're working very hard to fix the issues and hopefully we have some positive news soon regarding fixes.

  • WGTNico
    619 Posts
    Thu, Jun 30 2022 12:55 PM

    I noticed that as well! I don't actually know what the fix was made but it does seem to really show a lot more of the active coin game players which is a really nice quality of life change

    bossbird:

    I think something has been done to number of players playing in the coin rooms , they have been considerably larger than normal over the last couple of days . Perhaps in the past not all geographical areas had been picked up , or perhaps the PC players weren’t . But anyhow it is an improvement if this is now showing the true numbers. 

     

  • AlaskanDame
    18,970 Posts
    Thu, Jun 30 2022 1:21 PM

    Just looked at a multiround club game leaderboard.  Check out the rankings between 1st and 20th.

    1 beerstine 106 57 30 63 150
    2147483648 DJSYR 105 63 28 61 152
    2147483648 JBIII9 98 66 28 61 155
    2147483648 goodo44 102 64 31 65 160
    2147483648 AcesandPlaces 97 63 32 67 162
    2147483648 autoswing 110 68 30 65 163
    2147483648 SoccerLove999 64 67 31 67 165
    2147483648 Bulb 100 64 33 70 167
    2147483648 Roger2913 103 67 29 72 168
    2147483648 JanusM 123 69 30 71 170
    2147483648 StevePowerbilt 97 69 29 72 170
    2147483648 45feet 102 69 29 77 175
    2147483648 AlejBaran 102 65 27 0 92
    2147483648 Grampa85 107 65 30 0 95
    2147483648 birdiexpress 94 70 29 0 99
    2147483648 AD02GER 90 0 0 0 0
    2147483648 BUDDY19520 75 0 0 0 0
    2147483648 adjo47 149 0 0 0 0
    2147483648 hcg2putt 97 0 0 0 0
    20 ProfGee 102 70 30 0 100
    20 ltrip 124 67 33 0 100
    22 garymack670 99 72 30 0 102
    23 doccowart 122 71 32 0 103
    24 Papabukk 101 71 33 0 104
    25 ric480 106 74 35 0 109
    26 balja 111 80 32 0 112
  • WGTNico
    619 Posts
    Thu, Jun 30 2022 1:32 PM

    yep it's being worked on

    AlaskanDame:

    Just looked at a multiround club game leaderboard.  Check out the rankings between 1st and 20th.

    1 beerstine 106 57 30 63 150
    2147483648 DJSYR 105 63 28 61 152
    2147483648 JBIII9 98 66 28 61 155
    2147483648 goodo44 102 64 31 65 160
    2147483648 AcesandPlaces 97 63 32 67 162
    2147483648 autoswing 110 68 30 65 163
    2147483648 SoccerLove999 64 67 31 67 165
    2147483648 Bulb 100 64 33 70 167
    2147483648 Roger2913 103 67 29 72 168
    2147483648 JanusM 123 69 30 71 170
    2147483648 StevePowerbilt 97 69 29 72 170
    2147483648 45feet 102 69 29 77 175
    2147483648 AlejBaran 102 65 27 0 92
    2147483648 Grampa85 107 65 30 0 95
    2147483648 birdiexpress 94 70 29 0 99
    2147483648 AD02GER 90 0 0 0 0
    2147483648 BUDDY19520 75 0 0 0 0
    2147483648 adjo47 149 0 0 0 0
    2147483648 hcg2putt 97 0 0 0 0
    20 ProfGee 102 70 30 0 100
    20 ltrip 124 67 33 0 100
    22 garymack670 99 72 30 0 102
    23 doccowart 122 71 32 0 103
    24 Papabukk 101 71 33 0 104
    25 ric480 106 74 35 0 109
    26 balja 111 80 32 0 112

     

  • MioKontic
    4,591 Posts
    Thu, Jun 30 2022 4:38 PM

    Nico - I presume you are also aware that the leaderboards don't show the correct tier?  For example, the weekly single play 9-hole comp for Tour Legend tier actually shows Tour Pros.  And all the leaders scored 100, which I find hard to believe.  Then there was another tournament, can't remember which one, that showed Tour Champions when Tour Legend was selected.  Are WGT aware of this?

  • WGTNico
    619 Posts
    Thu, Jun 30 2022 5:26 PM

    We have confirmation about another downtime tonight to fix (hopefully) all the issues the most recent deploy caused. Thank you everyone for your patience on letting us get these fixes out, if anyone is still seeing these issues then please report them and we'll reopen the tickets, but everything should run properly.

  • pmm711
    5,516 Posts
    Thu, Jun 30 2022 10:01 PM

    WGTNico:

    We have confirmation about another downtime tonight to fix (hopefully) all the issues the most recent deploy caused. Thank you everyone for your patience on letting us get these fixes out, if anyone is still seeing these issues then please report them and we'll reopen the tickets, but everything should run properly.

    Only time will tell...best of luck WGT

     

     

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