First, I have played the game for nearly 5 years without any trouble. That changed yesterday. The game screen opens but is only a 1 inch wide title screen and a sliver of the home screen. I have tried to post a forum message in the Bug section and the message has not been approved yet I suppose because I cannot see my post.
I have also sent in two emails to the support email address with no reply.
Has anyone else ever encountered this and been able to fix it? I have uninstalled the game completely and reinstalled three times and yet I get the same issue each time.
I would aprpeciate any advice. At this point I am ready to call it quits and request a refund. Thanks in advance,