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Re: Introducing WGT's New Community Manager

Mon, Oct 2 2023 11:14 AM (84 replies)
  • wedge0837
    862 Posts
    Wed, Jan 26 2022 2:41 PM

    JohnKokopeliRidg:
    Today I see there is a 10% discount available to purchase the membership

    If you look at the renewals via a mobile device, phone, tablet, discount for memberships are abundant there, it says 20% off today. 

    wedge

  • WGTNico
    610 Posts
    Wed, Jan 26 2022 2:55 PM

    Thanks for the welcome, 

    Sorry to hear about your problem, best thing I can recommend to you is to submit a ticket to support

    https://m.wgt.com/help/request

    They will get your membership sorted out for you! 

    If you have any other questions don't hesitate to message me on here

    JohnKokopeliRidg:

    Hello WGTNICO,

    Welcome to wgt. 

    I have been a wgt player since August 2019 and enjoy it very much. I have utilized wgt member services frequently for a variety of issues and always had responses to my issues. 

    I am posting this request to you since I have a time sensitive question.

    My subscription for premier status expires in ~ 13 days.   I definitely want to renew it but the page to purchase it will not let me renew my subscription yet. Today I see there is a 10% discount available to purchase the membership.  This happened last year & I wasn't able to get the discount then.

    Can you see if there is a way to fix this so loyal members can get this discount and continue their support of wgt as well as have the benefit of more passes available to play?  I feel it is a a snub to existing premier members to see a discount offered just before the subscription expires and not be allowed to use it.

    Thanks for your review. I hope to hear from you and will be able to use the discount and renew my subscription. 

    I am going to post this as a  Member Services Help request if that is the way this request must be submitted.

    JohnKokopeliRidg

     

  • simdabone
    4 Posts
    Sat, Sep 30 2023 7:35 PM

    Hello nico I have not tried to contact you before but a friend in my country club said you might be able to help me get my daily consistent days back I just missed 2 days because of a family issue. 

    Can you please help me?

  • simdabone
    4 Posts
    Mon, Oct 2 2023 8:39 AM

    Hello nico I have not tried to contact you before but a friend in my country club said you might be able to help me get my daily consistent days back I just missed 2 days because of a family issue. 

    Can you please help me?

  • WGTNico
    610 Posts
    Mon, Oct 2 2023 11:14 AM

    simdabone:

    Hello nico I have not tried to contact you before but a friend in my country club said you might be able to help me get my daily consistent days back I just missed 2 days because of a family issue. 

    Can you please help me?

     

    how many days were you at before you lost your streak?

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