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Re: App doesn't display Game Modes

rated by 0 users
Thu, Aug 26 2021 12:51 AM (6 replies)
  • PapaNemo99898
    2 Posts
    Mon, Aug 23 2021 10:01 AM

    Just installed the WGT app on a new laptop - Win10 & Chrome.

    When I click 'Play' from the launcher, the WGT app loads but the Game Modes screen simply flashes up for less than a second. With zero input from me, it then goes straight to a head-to-head game (which I don't want to play).

    Is there another way of getting to the Game Modes screen such that I can play something other than head-to-head ?

    Cheers in advance.

  • ScottHope
    7,931 Posts
    Tue, Aug 24 2021 1:36 AM

    Perhaps resetting the game might work

  • PapaNemo99898
    2 Posts
    Tue, Aug 24 2021 11:30 AM

    ScottHope - you sir, are a star. That worked like a charm.

    A virtual pint is waiting for you in the 19th 

  • ScottHope
    7,931 Posts
    Wed, Aug 25 2021 1:19 AM

    Thank you PapaNemo, cheers. Beer emoticon

  • billsmini10
    32 Posts
    Wed, Aug 25 2021 9:53 AM

    Hi Scott, I had modem problems and have since got a new modem.

    I reset the game with the reg key in this post because I had the same problem as above, since I had to exit my game while playing using the cancel button.

    The game now launches and I enter my username and password, but the screen says "Updating Profile" and just gets stuck there.

    Any help would be great.

    billsmini10

  • billsmini10
    32 Posts
    Wed, Aug 25 2021 4:58 PM

    I have since got back onto the golf application.

    I went to Scott's tips and uninstalled the game as per instructions, step by step, and reinstalled it.

    Game was still hanging up on "Updating Profile" after I input my username and password.

    I then contacted WGT through the troubleshooting link, and described my problem and steps I took to remedy it.

    I decided to shut off my PC and waited 3-4 hours, and when I came back the Golf application works as it has always worked for me.

    Thank you to anyone that reads this.

    billsmini10

  • ScottHope
    7,931 Posts
    Thu, Aug 26 2021 12:51 AM

    Thanks Bill, glad to hear you're back up and running.  ; )

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