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Re: wgt error - ID 10887

• yhdragon 1 Posts

  Fri, Mar 22 2019 12:46 PM

  Hi;

   

  I was playing a challenge game at Wolf creek front 9 when suddenly my connection with WGT was disconnect at 6th.  When I checked my account, I found that 405 + 30 CREDIT was taken from me.

  Up to that point, I was winning 5 holes.

   

  Please look into this matter.

   

  Thank you,

  yhdragon

• middbrew 318 Posts

  Fri, Mar 22 2019 2:22 PM

  You might have a little more success contacting WGT by contacting them here.

   

  http://www.wgt.com/help-request.aspx

  or

  members@worldgolftour.com

   

   

• DoctorLarry 4,278 Posts

  Fri, Mar 22 2019 7:52 PM

  middbrew:

  You might have a little more success contacting WGT by contacting them here.

   

  http://www.wgt.com/help-request.aspx

  or

  members@worldgolftour.com

   

  Yes, try that.  

  I assume those credits were the challenge amount?  If you were unable to re-connect in time, I assume that went in as a forfeit.  Not sure.