Forums

Help › Forums

Account was reset - Please help

rated by 0 users
Sun, Apr 11 2021 3:37 AM (2 replies)
  • BenjiWright
    1 Posts
    Sun, Apr 11 2021 3:24 AM

    I haven't played WGT for a few years (joined in 2009 and played actively for a few years), but returned now to play again. On logging into my account I found that is was reset to a Hack account with all equipment I purchased years ago now lost. Just a set of starter clubs. All past history, stats, etc also gone. Why and how did this happen? Would i be able to get all my purchases and stats back? Any help would be greatly appreciated!

  • SimonTheBeetle
    2,067 Posts
    Sun, Apr 11 2021 3:30 AM

    We, users can't do anything for you on that problem.

    The best is to contact WGT directly. Click HERE.

    Welcome back and good luck.

  • alosso
    20,241 Posts
    Sun, Apr 11 2021 3:37 AM

    BenjiWright:
    I found that is was reset to a Hack account with all equipment I purchased years ago now lost.
    This is unheard of!

    And, it's not all reset - there's three awards and one matchplay registered.

    I suspect that there is another account with a similar name, and you just opened the wrong one.

    Caution! WGT forbids second accounts, they may kick you out if you play on both!

     

RSS