Yet another submittal to Customer Support:
Bracket 714212 R2
Bracket 714701 R2
Bracket 714828 R2
These three currently active brackets failed due to 'Unexpected Error' in the round indicated above. None of the paid participants will be able to advance beyond this round. Please look into this, fix the problem and reimburse the participants.
My last request was denied, with WGT CS stating:
Unfortunately, after a review of this matter we were unable to
verify the issue that you reported, and are unable to provide you with a refund
for your request.
It seems there is little motivation to address the matter. I was able to send screen shots showing all participants WD in the round I indicated in several of these Brackets going back 7 days AND provided a screen shot of the 'Unexpected Error'. I am still hopeful that WGT knows not to act in Bad Faith.
So fare they have acknowledged ONLY the first 4, but this is clearly an ongoing problem.
I have updated my list to include:
|Bracket: #712435 R4
|Bracket: #713158 R4
|Bracket: #713276 R3
|Bracket: #713461 R3
|Bracket: #713604 R2
|Bracket: #713654 R2