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Reporting game errors during gameplay

Sun, Dec 6 2009 8:27 PM (31 replies)
  • tibbets
    1,043 Posts
    Tue, Oct 7 2008 1:24 PM

     Heh, you're right....I'm not in the Hack tier ;)

    All joking aside, thank you for investigating the matter. 

  • WGTalex
    2,087 Posts
    Wed, Oct 8 2008 10:32 AM

    Hi Tibbets, can you try again and let me know if it works? Be sure to clear your browser cache and restart your browser before trying.

  • tibbets
    1,043 Posts
    Wed, Oct 8 2008 1:17 PM

     Hi Alex, thanks for the backpack!

    I just tried to enter the Stroke P;ay tournament and regret to inform you that I still cannot join.  Looks like someone else will win this week :)

  • WGTalex
    2,087 Posts
    Mon, Oct 20 2008 5:15 PM

    We have updated the in-game bug submission form. Now you simply click on "Submit this problem to WGT", choose the bug category (gameplay, graphics, performance, sound, user interface, or replays), then type in the details.

  • PeteBolte
    172 Posts
    Fri, Oct 24 2008 3:50 PM

     That's really cool Alex!  Sometimes I forget to report what I consider to be a 'bug'.  Instant access is a God send.



  • DrM1968
    5 Posts
    Mon, May 4 2009 7:52 AM

    I am in the middle of playing the May WGT tourney.  I cannot report the errors for some reason. I am stuck reloading after a shot has been made and cannot load zoom shots either.  Help!!

  • WGTalex
    2,087 Posts
    Mon, May 4 2009 4:43 PM

    Hi DrM, when did you start having this problem? Have you tried playing in another browser?

  • stuofthegame
    2 Posts
    Fri, May 29 2009 12:23 AM

    Why am I listed as a pro with an 80.69 average? Getting awful sick of this.

  • Ram27
    2 Posts
    Sat, Jul 11 2009 4:06 PM

    does any one know how to fix RUNTIME ERROR. Something about runtime library

  • nivlac
    2,188 Posts
    Sat, Jul 11 2009 5:02 PM

    Run-time errors are usually flash related.  Try clearing your flash cache and see if that helps.