I hate to think how many hours I have lost over the months. Think it’s totally unacceptable that there is no recourse to the problem!
Anybody any ideas?
First, a belief or two:
I believe that you won't be able to change WGT's course. Alas, I believe that you can change your course of action.
My idea, worth two Pfennig: If it's unacceptable, just stop losing hours of your life! Perhaps, investing a few bucks may be more beneficial?
If you want to continue with "free" credits, I recommend that you just get used to the feeling of being scammed - that might bring you some peace of mind(?)
This is a pastime, so enjoy and have fun!