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Mon, May 23 2022 5:16 AM (7 replies)
  • gersman1972
    829 Posts
    Mon, May 2 2022 12:26 AM

    is anyone having trouble getting the free credits by watching videos





  • SimonTheBeetle
    2,699 Posts
    Mon, May 2 2022 1:31 AM

    Looks like UK* players are having a hard time getting "credit reward videos". (* or maybe the Old Continent altogether) I've seen at least a couple of other threads about this lately.

    No problem at all here in North America as far as I know.

    Sorry you guys are going through such an annoying trouble. :( Hope things back to normal ASAP.

    23 Posts
    Mon, May 2 2022 7:12 AM

    Been unable to get any video credits since the last update. hopefully someone at WGT will sort thisout soon. this isbecoming a pain now.

  • bossbird
    1,663 Posts
    Tue, May 3 2022 3:32 AM

    I can watch videos in France . If using iPads , if you have the option , reset your advertising , through settings , privacy and then reset advertising identifier. If you have a newer iPad , it may help to delete app , shut down iPad, restart iPad and reload app , I find this works for me 

  • Daludety
    11 Posts
    Wed, May 4 2022 1:20 PM

    Yeah same here get 2 or 3 then get message no more available been happening for the last 2 or 3 days

  • Cobweb5610
    3 Posts
    Thu, May 12 2022 4:25 AM

    Has anyone heard from WGT on this matter? I find I can’t email them directly anymore… says to post problems here.

  • 1Jema
    487 Posts
    Mon, May 23 2022 5:16 AM

    Any news yet.? 

    Can only suggest we keep putting in the support tickets as that is what they will eventually lead to pressure from the support guys to the development team.

  • pdb1
    23,351 Posts
    Mon, May 30 2022 7:15 AM