Can I get some sort of response please?!? I am on an iPhone 12 Pro Max and as of yesterday morning have been unable to access my account. When I login to the app I get an error of “User Disabled.” I am and have been logging in through Facebook. Please help! I have emailed the support team as well and have no response.
update: Yes, downloaded the game a week ago. To my knowledge I’ve never had another account. I played a golf game years ago but don’t think it was this one.
I just got an email a couple minutes ago that said:
” Our records indicate that you have created multiple WGT accounts, or that your account has been shared with another person. Accessing WGT via more than a single account is a violation of WGT Terms & Conditions policies. Read the Terms & Conditions here: http://wgt.com/terms.aspx
Due to this violation, your account has been closed. Please reply to this message with a listing of all your WGT accounts.”
I replied and gave them my username MarcusO8811 and asked them to tell me what violation I did specifically. Kinda frustrating to just ban someone after a week of playing the game. I have had a good time with it but to think I’d repeat the hours I’ve sunk, they’re dreaming. Or would I just get banned if I made a new account? This is ridiculous; maybe they’ll get the issue figured out and reinstate me, or is that wishful thinking?