alosso:
I'd not join the OP in his accusations, but there are loads of cases like this, where WGT committed a fault to their customers' credits detriment, and only payed it back to those who messaged them. That certainly leaves a lot of revenue on their side.
I agree. They know this bug exists but still offer members the opportunity to buy balls this way. If the glitch gave you 3 sleeves instead of 1 it would have been sorted before you could get the balls out of the sleeve.
It's a shitty business strategy to leave this bug in the game.
I wouldn't be at all surprised to find many people have bought balls mid game and have not realised they didn't get their full amount. It should not be necessary for us to contact WGT and ask for what we paid for. This isn't a local shop where all purchases are made in person and mistakes cannot be easily spotted, this is all computer code and every single transaction is logged.
While I may not agree with the way Fletch has ripped off his shirt and gone on a rampage I do fully understand where he's coming from. Personally my dealings with CS have always been very positive, every time. I hope they respond to him soon. If they can read what he wrote through all the censored words that is ; ))