A helpful reminder...
If you are playing the game & think you encountered a bug (i.e. a shot that didn't react in a way that you expected), the BEST thing you can do is follow these steps:
1) RIGHT CLICK with your mouse and hit the "Submit this problem to WGT" (it's the 2nd one from the top)
2) In the POP-UP message, select the category of the problem (physics, graphics, etc) and then take a moment to describe what you witnessed.
In the case of MaltWiz's scenario at the top of this thread... something like this would have been perfect:
As you can imagine, millions of virtual balls are hit everyday on WGT. But when you submit a bug log like above... it flags your shot amongst the millions so we can not only find it ASAP, but can analyze if what you described was truly a bug or not.
I hope that helps and please spread the word!
- MisterWGT