This is a common problem Valery, probably more prevalent than the "Showdown Bogey Glitch", the Red Dot on your Inbox even though you don't have any new messages, or the endless spinning in Coin Rooms. And WGT seems unwilling to spend any resources to fix any of them. They will respond if you email their CS or get ahold of @wgtnico on Discord. Nico tries his best to rectify all these situations, but he's only 1 guy trying to fix these myriad of problems.