Forums

Help › Forums

Re: Can't buy credits

Sun, Jul 2 2023 10:15 PM (3 replies)
  • AceVonLobo
    17 Posts
    Sun, Jul 2 2023 6:36 PM

    Getting a message, 'could not deposit funds. Payment server error'

    Is it WGT or the credit card?

  • tramilleo
    1,869 Posts
    Sun, Jul 2 2023 10:15 PM

    its your card  try another one or put the correct account in that has funds

  • callaghan159
    6,222 Posts
    Mon, Jul 3 2023 3:24 AM

    have to enter credit card info first and the go purchase credits.

  • BlackBogey
    278 Posts
    Mon, Jul 3 2023 8:26 AM

    Are you trying on mobile or PC?  

    For mobile you need to make sure your payment method is linked to either Apple Pay if IOS or Play Store if Android.  I just bought something the other day on mobile and transaction was run through Apple Pay.

    For PC, as callaghan says, you'll need to log into the website, go to My Account and make sure your payment method is set up correctly.  

RSS