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Won't let me buy balls

rated by 0 users
Thu, Aug 8 2019 3:34 AM (7 replies)
  • vpd10
    2,112 Posts
    Tue, Aug 6 2019 6:49 AM

    I go to the pro shop, put in the amount, select how I want to pay and nothing happens. I guess I can't buy balls anymore, :(

  • TopShelf2010
    10,880 Posts
    Tue, Aug 6 2019 8:32 AM

    .

  • doctorstrike
    80 Posts
    Tue, Aug 6 2019 9:15 AM

    I have been trying to buy Max Pro balls using PayPal for a few days now and I am down to my last ball.  It tells me I don't have sufficient credits and it doesn't matter if I try to put in $6.00 or $20.00 I get the same response.  I have been using PayPal to buy my balls for several years and have never encountered this problem previously.  

    I have tried to switch back to the starter balls before and it doesn't work well when you start switching from one type of ball to another so I guess I just won't play until this problem has been addressed.

     

     

     

     

     

     

     

    4

  • alosso
    21,037 Posts
    Tue, Aug 6 2019 2:08 PM

    Look into your account to see if all credit purchases have been recorded.

    Check your credit balance.

     

    As a last resort:

    On mobile, de-install and reinstall the app. Restart the device.

    On PC, clear the caches, change browser, restart the computer.

  • vpd10
    2,112 Posts
    Tue, Aug 6 2019 5:33 PM

    TopShelf2010:

    vpd10:

    I go to the pro shop, put in the amount, select how I want to pay and nothing happens. I guess I can't buy balls anymore, :(

    Do you mean you are having issues purchasing credits?

     

    Don

     

    Yes

    I can NOT purchase credits at all.

    Don

     

  • vpd10
    2,112 Posts
    Wed, Aug 7 2019 5:28 AM

     

    alosso:

    Look into your account to see if all credit purchases have been recorded.

    Check your credit balance.

     

    As a last resort:

    On mobile, de-install and reinstall the app. Restart the device.

    On PC, clear the caches, change browser, restart the computer.

    I did all of the above. I still can't buy credits.

     

     

  • TopShelf2010
    10,880 Posts
    Wed, Aug 7 2019 8:59 AM

    .

  • vpd10
    2,112 Posts
    Thu, Aug 8 2019 3:34 AM

    Thank You.

    I have written to "Customer Service"

    Don

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