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Optimizing Your WGT Experience

Wed, Jan 7 2009 10:05 AM by WGTalex. 0 replies.
  • WGTalex United States
    2,087 Posts
    Wed, Jan 7 2009 10:05 AM

    To ensure the best experience possible while playing WGT, please be sure you meet our minimum system requirements, and take the following steps to optimize your system.

    Minimum System Requirements

    • Flash version 12 or newer. Download the Flash Player here
    • DSL-speed internet connection or faster
    • 2GHz Pentium 4 processor or faster
    • 2GB RAM or higher
    • 1024 x 768 screen resolution, preferably 1280 x 800 or higher. Click here for quick instructions on how to change your screen resolution.

    Systems not meeting the recommended requirements may experience the occasional swing meter stutter or hesitation.

    Some players will experience improved performance using newer versions of Flash.  If this is not the case and you experience more overall stutters or freezes, we recommend rolling back to previous versions of Flash.

    Supported Web Browsers

    We currently support the following browsers:

    Firefox 24 Get The Latest Version Here

    Chrome 30 Get The Latest Version Here make sure you have pepperflash turned off

    Opera 17 Get The Latest Version Here 

    Internet Explorer 11 Get The Latest Version Here

    Microsoft Edge Get The Latest Version Here (Only Available on Windows 10)

    Safari 7 Get The Latest Version Here

    Disable Popup Blocker

    To disable your popup blocker, follow these instructions: http://www.wgt.com/forums/p/252/854.aspx

    Enable cookies on your browser

    Instructions on how to enable cookies:
    https://support.google.com/accounts/answer/61416

    Close and exit all other applications

    Make sure the browser with WGT playing is the only application running on your system. Also regularly running a program to clean your system of spyware and viruses will greatly increase the game's performance. Any application that uses your system's RAM (memory) or CPU will slow down your game.

    Flash Storage Settings

    Make sure your browser allows flash content. Go to the Adobe Storage Setting Manager by clicking here . Move the slider so that you are allotting at least 100KB to storing flash objects. Check the "Allow third party Flash content" and "Store common Flash components" checkboxes.

    Security Settings

    Make sure the security setting on your browser is not set to High. This may prevent you from viewing certain things on the site. Also, people who have CA Security Center installed on their computers have been known to have problems viewing the site. Disabling some of the features in the program seems to solve the problem. You can read more about it here: http://www.hallicious.com/2009/05/ca-security-center-browser-problems . Please note that WGT has not tested these suggestions and that you should follow them at your own risk.

    If you experience an error message when loading the game:

    Clear your browser and Adobe Flash cache. 

    Please do not do this if the loading takes a long time.  Clearing your cache will increase load times.

    As we make updates and improvements to the site, there is the possibility that an updated file will become incompatible with a file that was cached in your browser from a previous session. The symptoms you would see are if you see an error message while loading the game or if one of the two flash widgets on the top left of the screen with your friends list does not show properly. In these cases, it is necessary to clear your cache in order to get the game working properly again. Please note that your cache should not be cleared too often, as the game depends on large files cached to your browser, and having to download them frequently will slow down performance.

    • Clear Browser cache: Click here for instructions.
    • Clear Adobe Flash cache: Click here , and click the "Delete all sites" button in the Settings Manager.

    If you need to uninstall and reinstall your Flash player, you can only do so by using the Adobe Flash Player Uninstaller, which can be found here.

    If you experience hiccups during putting

    Turn off your putting grid by going into the game options menu and setting the Putting Grid to "off".

    Run disk clean-up

    Disk clean-up frees up space in your computer, and takes just a few minutes to run. In Windows XP, go to All Programs | Accessories | System Tools | Disk Cleanup to start the process.

     

    Updated 1/13/16

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