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Support (WGT)
Feb 7, 2:11 PM
Hi Neil,
Thank you for the message. I was able to view your replays without issue.
Please try the maintenance steps below to see if they help? Also please
make sure that you are using the most up to date version of your browser
and Flash Player.
To clear your
Browser Cache...
1. It depends
which Web Browser you have:
Chrome -
click on the Wrench icon in the upper-right corner of the browser window,
select Options-Under The Hood and Clear Browsing Data
Firefox -
click on Tools in the menu and then options, click on Privacy and select
the Clear All Current History option
Internet
Explorer - click on Tools and then Internet Options, check the Delete
Browsing History on Exit option, click OK on the bottom of the screen
Safari -
click on the Gear icon in the upper right corner of the browser window,
then select Preferences, select Privacy, then click on Remove all Website
data
2. Restart
your Web Browser
3. Note, WGT
recommends using the Chrome browser from Google for the fastest game
performance and automatically updated browser plug-ins
To clear your
Flash Cache...
1. Visit
Macromedia Adobe at: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
2. In the
Global Storage Settings Panel, change the Global Storage Settings to 100K
or higher, and select the "Allow Third-Party Flash Content..."
and "Store Common Flash Components..." options
3. In the
Website Privacy Settings Panel, click Delete All Sites to clear the Flash
Cache
If this
doesn't help, please contact us with details on the problem and we'll help
you get back to playing the game.
Thank You,
WGT Member Services
For more tips
check out the links below.
Forums - http://www.wgt.com/forums/
FAQ - http://www.wgt.com/help.aspx
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