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Credits disappeared

rated by 0 users
Thu, Sep 19 2024 8:53 PM (6 replies)
  • Cleanwilly
    8 Posts
    Tue, Sep 10 2024 7:02 PM

    edit: Sorry never mind this was my mistake. 

  • SimonTheBeetle
    3,638 Posts
    Thu, Sep 12 2024 4:27 PM

    If I could, I’d give you millions of them for sure. No joke!

    Just reach out to the CS team at members@worldgolftour.com, and they’ll take care of it for you.

  • Cleanwilly
    8 Posts
    Thu, Sep 12 2024 9:25 PM

    Sorry meant credits not coins but then figured out that I unintentionally purchased a sleeve of balls for 850 credits. My mistake.

     

  • ScottHope
    10,352 Posts
    Sun, Sep 15 2024 12:35 PM

    WGT might refund you and remove the balls from your inventory if it was a genuine error.

    Contact : members@worldgolftour.com

    or

    Nico : WGTNico

  • Robert1893
    7,712 Posts
    Wed, Sep 18 2024 6:30 AM

    ⬆︎ Agree.

    A while back, I inadvertently purchased a putter. I was outside working in the yard with my phone in my pocket. Somehow, being knocked around in my pocket, it opened the app, navigated to the pro shop, and purchased a putter. Bizarre!

    But I contacted Nico, and he refunded the credits without a problem.

  • borntobesting
    9,683 Posts
    Thu, Sep 19 2024 1:24 AM

    Once I tapped on the wrong game box an entered the 500 credit monthly tier touney, Told Nico what I did and he fixed it, They are good about that

  • Cleanwilly
    8 Posts
    Thu, Sep 19 2024 8:53 PM

    I usually use the WGT distance ball because I’m cheap. When I run out it’s just automatic to click and order more. I had a couple of the Max balls and when I ran out I just clicked OK and there went 850 credits. So it was really my mistake but I will reach out and see if they might reverse it. 

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