Nico please can you take this issue further or tell us if or when the apparel box issue will be fixed. I am about to win some gold boxes and don’t want to collect them until I know it’s sorted , as I am still down by 50k of coins from some platinum boxes that didn’t pay out !
Lesley, obviously I'm not Nico, but I don't think Nico comes to the Forums much anymore. He does, however, hang out in the WGT Discord server pretty much every day, so yesterday I referred him to your post (and Brian's) there.
This was his response:
Based on his last sentence, I'd say it would be best to hold off on collecting any apparel boxes that you earn until after the next downtime. At least that's what I'm going to do. And then, maybe just open one Silver box and see if you get the points (or the coins) that you're supposed to.