1 - I had the same problem. I'm sure they have support services from third party (outside US maybe). It will take probably 5 to 7 days before the correction. Send One message per 5 days if you feel that you are not taking care of (weekend may not be included). Also, TopGolf head is in Texas, take a look at the official/main website and create an account there also; WGT is a secondary product and they make money with real life simulators (TopGolf), being here is not a priority for them (yes, they will need to step up with help desk and quality of gaming soon).
2 - If you are a gamer using a VPN, don't with WGT (VPN is a good tool, but not during competition); WGT don't like it because they want real players and real places (so don't try to create another account with an ok country just because of the waiting, just wait). You can use the VPN after registration without a problem, just make your profile the right way first.
3 - If some players are rude, just don't care and move on.