What causes this to happen?
It has happened twice today and 4 times in the past week.
When playing a hole, my opponent's shot clock runs out, and the game just freezes.
I've waited, 10 minutes, and another time I waited 15 minutes. The game will popup a message that game is not saved, and I lose my entry fee for that hole.
Only once has my waiting for a period of the above time that I got a message saying opponent has forfeited.
Another time, I forfeited after waiting 15 minutes, but I still lose my entry fee.
I have read that you can bring up task manager in Windows and halt the process and come back and it will resume, but that didn't work for the one time I tried this. I was just unable to get the game to load and had to wait about 20 minutes for the launcher to load the game.
Every time this happens, I lose my entry fee.
I play on a PC under Windows 10