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Can't Buy Credits?

Thu, Jun 3 2021 4:46 PM (11 replies)
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  • NicklausJack
    109 Posts
    Tue, May 4 2021 2:42 PM

    I've tried twice today to buy credits for more balls, and I keep getting this:

    This page isn’t working

    wgt.chasepaymentechhostedpay.com is currently unable to handle this request.

    HTTP ERROR 500
    WTH? 
    Boo. 
    I guess I won't play. 
  • alosso
    20,267 Posts
    Tue, May 4 2021 10:28 PM

    "Contact WGT" at the bottom here - they should be interested to solve your problem.

  • bypass07
    1,354 Posts
    Wed, May 5 2021 7:16 AM

    It's been over a week that I can't get the Canadian page for gift cards to come up. I sent WGT many reports and still no "fix" . We don't have CVS  Dollar General or OBUCKS cards here. I'm in the same boat as the OP. 

  • bypass07
    1,354 Posts
    Wed, May 5 2021 7:27 AM

    Check out the thread "buying credits" from about 10 days ago.

  • bypass07
    1,354 Posts
    Fri, May 7 2021 11:02 AM

    Two weeks now and still no Canadian option to buy credits with giftcards. I see some kind of change now with Target and Walmart. Is that supposed to be the solution ? Target didn't survive in Canada.

  • bypass07
    1,354 Posts
    Thu, May 13 2021 8:56 AM

    Just an update - I still can't buy credits !

  • bypass07
    1,354 Posts
    Fri, May 21 2021 9:13 AM

    I STILL CAN'T BUY CREDITS.

    No one seems to be working on this problem and WGT says it's not their issue. Well WGT you are missing an income opportunity and that seems like a good business practice

  • SimonTheBeetle
    2,317 Posts
    Fri, May 21 2021 12:18 PM

    Why don't you contact CS team directly? Writing your complaints here doesn't help much.

  • bypass07
    1,354 Posts
    Sat, May 22 2021 9:55 AM

    I have REPEATEDLY. Almost on a daily basis - they don't seem to care. I have taken it to the only level left that I know of, I have contacted one of the moderators and he has taken an interest in it.

  • WGTweb
    22 Posts
    Wed, Jun 2 2021 5:43 PM

    WGT doesn't decide which cards Openbucks supports. Probably better to contact them about Canada-friendly options. https://www.openbucks.com/support/customers.html

    If you have gift cards with a credit card logo on them, and they don't work via the regular credit card process, try adding them to your PayPal wallet.

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