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"not responding" cost me 100k coins

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Mon, Mar 1 2021 12:41 PM (11 replies)
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  • BigKnight
    2,762 Posts
    Wed, Feb 24 2021 11:45 AM

    Hi, just as the app found me an opponent in the 1 hole 100k coins game it locked up and wouldn't stop spinning (never even saw a name pop up for the match.....i had to reboot and when i came back i was down 100k coins

     

  • BigKnight
    2,762 Posts
    Wed, Feb 24 2021 11:50 AM

    Now it's happened a second time....now cost me 200k coins..... Hopefully you can resolve and reimburse

  • alosso
    20,191 Posts
    Wed, Feb 24 2021 12:49 PM

    We can't - the company may.

    "Contact WGT" at the bottom!

  • Mythanatos
    1,831 Posts
    Wed, Feb 24 2021 2:22 PM

    I always find it interesting that people notice when their coin totals go up and down.

    can't be just me. 

    I know I wouldn't bet money that i  could be within 20-30 million of knowing what i had at a given point in time. 

     

     

  • Robert1893
    6,715 Posts
    Wed, Feb 24 2021 4:57 PM

    Within 20-30 million, I would bet money on knowing what I had at any given point in time! ­čśë

  • pdb1
    21,290 Posts
    Wed, Feb 24 2021 10:50 PM

      I screen shot the match up right away . Then when the guy leaves early and " the saved game won't reconnect " or whatever . And I'm down some coins . I just include the screenshots . I get reimbursed . Even though those rounds aren't kept . I'm sure they can look at the timeline and see the activity .

  • BigKnight
    2,762 Posts
    Thu, Feb 25 2021 2:41 AM

    Only reason i know...i just started exploring the coin games....been something a little different and fun

     

    Contacted them...thanks for the help

     

    :)

  • Tigerpaw509
    1,213 Posts
    Thu, Feb 25 2021 7:42 AM

    BigKnight:
    i had to reboot and when i came back i was down 100k coins

     

    You put in 50k and your opponent put in 50K so I am wondering just how you lost 100K

     

  • pdb1
    21,290 Posts
    Thu, Feb 25 2021 2:34 PM

    Tigerpaw509:

    BigKnight:
    i had to reboot and when i came back i was down 100k coins

     

    You put in 50k and your opponent put in 50K so I am wondering just how you lost 100K

     

      You are correct . The fee is half the pot . Either up 50K or down 50K .

  • pmm711
    4,478 Posts
    Sun, Feb 28 2021 10:47 AM

    Mythanatos:

    I always find it interesting that people notice when their coin totals go up and down.

    can't be just me. 

    I know I wouldn't bet money that i  could be within 20-30 million of knowing what i had at a given point in time. 

    It's nice that you have 100M-1B worthless coins but some people don't and the game shouldn't be the cause of their losses.  I too have lost coins due to this issue and it's frustrating.  I personally don't mind losing coins when getting my butt kicked by a Tour Pro who is outplaying my azz.  But, when a game starts to endlessly spin, and you have to X-out of it and come back in, then things are just plain wrong.  Sometimes X-ing out and restarting the app works and sometimes it doesn't.  There's issues and WGT needs to address those issues.  I bet if you had $100M-$1B invested and areas where you thought were gaining were actually being swiped by the financial institution then you'd be noticing it...because it would be fraud.  Well, to those that need the 100K coins in this game to continue  enjoying the coins rooms then WGT needs to make things right.  You on the other hand couldn't give a rat's patootie as you have way too many worthless coins.  Not everyone is in the same boat.  And BTW...if you ever look at all your past posts concerning these worthless azz coins, well, let me just say, your arrogance is loathsomely obnoxious.  The things some people use to feel good about themselves.  It's hilarious and definitely good for a chuckle.  Thanks for another laugh.

    To BigKnight...contact WGT CS and let them know what happened.  They'll make things right.  Click here Customer Support.

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