Forums

Help › Forums

Address change

rated by 0 users
Mon, Apr 26 2021 2:14 AM (2 replies)
  • jho92603
    1 Posts
    Sun, May 24 2020 2:40 AM

    Why won't my mailing address update?  I'd love to buy more credits, but won't until I can change my address.

  • hitmanch47
    1 Posts
    Sun, Apr 25 2021 4:24 PM

     I have the same problem. It says that I live in Italy but i am in USA 

  • alosso
    21,028 Posts
    Mon, Apr 26 2021 2:14 AM

    I see two different problems.

    1) It should well be possible to update the email address in the account. Be sure to save the changes. "Contact WGT" (below) might help with problems.

    2) Users cannot change their country on their own. You'd have to "Contact WGT" (below) with your request. Be prepared that they may ask for some form of proof.

RSS