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Fri, Jul 26 2019 9:40 AM (14 replies)
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  • PainterDude
    22 Posts
    Fri, Jan 13 2017 6:42 PM

    After 8 years on this site I now have a grey box hiding my log in area. Anyone know what this is and how to make it go away. The grey box appears again after I log in and try to go to game sites.

  • phred952
    2,714 Posts
    Fri, Jan 13 2017 11:16 PM

    Usually it's browser related and shows up for users of Chrome or a chrome based browser type like Opera.

    try this link and read the post by scotthope:

    [View:http://www.wgt.com/forums/p/336785/2365465.aspx#2365465:550:0]

    It will show you how to fix it on Chrome.

    Good Luck,

    phred952

  • guttli
    2 Posts
    Wed, Aug 16 2017 3:42 AM

    I had same problem. I have chnged the internet browser. In my case I couldlog in again after.

  • hughdog8
    1 Posts
    Thu, Dec 28 2017 5:15 AM

    I seem to have lost my rank and ranking with wgt after 4 years playing. I now have to log on as a Hack and new log-on and password. I was a tour pro with a 67.15 handicap and a level 89. Now I'm a hack with a 90 handicap and a level of 5. what  happened and how can I recover my old stats ? 

  • WGTChampion
    1,815 Posts
    Thu, Dec 28 2017 5:37 AM

    You'll want to contact Member Services for support with this issue. 

    https://www.wgt.com/help-request.aspx

    _CHAMPION

  • YankeeJim
    25,827 Posts
    Thu, Dec 28 2017 7:03 AM

    PainterDude:
    After 8 years on this site I now have a grey box hiding my log in area. Anyone know what this is and how to make it go away

    IIRC it's a Flash thing. You have to go to your browser extensions and allow Flash to run all the time on this site.

     

    *edit-Just saw Phred's link-that's the fix.

  • alosso
    20,739 Posts
    Thu, Dec 28 2017 11:44 AM

    YJ: Mind the date of the enquiry ;)

    hughdog8:
    I seem to have lost my rank and ranking with wgt after 4 years playing. I now have to log on as a Hack and new log-on and password.

    Looks like you created a new account yesterday. Any typing error in the account's name?

  • YankeeJim
    25,827 Posts
    Thu, Dec 28 2017 11:46 AM

    alosso:
    YJ: Mind the date of the enquiry ;)

    Haha. Shows what you get for thinking a mod was on top of things.  :-D

  • Zappa69
    4 Posts
    Thu, Nov 15 2018 4:06 AM

    Chrome is a pain.  I got rid of it

  • AlexBorgesjr
    1,133 Posts
    Thu, Jul 25 2019 2:27 PM

    somthing simular happen to me about 4 or 5 years ago, I am not a computer goy took it my guy, here in Tampa fl, he restored the computer, cleaned it out, found a few virus's, charged me 45 bucks , computer now goes in for regular check ups and he installed anti virus device, and taught me to clean out cookies, Of course the price has gone up to 75 dollars or two computers for 140.oo well worth the price just for wgt,com, but thats not all I do ON computer.    should have taken up computer repair business 35 years ago, lol  

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