You better get used to it, we are dealing with the Hold-Your-Tongue Tribe from the Bay Area.
Chance is that they don't even notice - have you seen the "innocent" Q for screenshots in a later thread? This one must have passed unseen.
If they notice, they might state vaguely "We put it on the list" or "Engineers will be informed". Sometimes you read "We are working on it" but that means nothing to finalization, we never get a date, long time waiting is the norm.
It's rare to get a confirmation of a fault.
When it's fixed, there will be no official statement. Every time after an update, the players start to guess what's new, which glitches have been fixed.
My 2 Pfennig: Never hope for anything, just take the game as it is.