...and was on the third game when the other player couldn't re-connect. I waited 20 min, still spinning. The only way out was to hit cancel. So I forfeited.
This has been getting worse and worse lately. I think in coin room matches the opponent means to drop from the game as they're aggravated at things.
There has to be a way to get out of game and get your credits or coins back.
Writing to WGT to get reimbursed is hit or miss. I'm owed between 300K-400K coins due to drops as described above and I usually get the popup that says, "Saved Game No Longer Exists..." It's flat out wrong to lose coins this way...but, they're worthless anyway, so, it's only a factor if you're coin poor. I'm not coin poor, but, I'd like the game to play correctly. To me, if a player drops for any reason, WGT should take it as a forfeit and credit the remaining player a Win. How difficult can that be to address?