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Re: Profile Update

rated by 0 users
Mon, Aug 2 2021 12:45 PM (3 replies)
  • HHeartmanBman
    1 Posts
    Sun, Aug 1 2021 3:18 AM

    Hello All,

    I am unable to get my profile to load.  I am using the WGT app on an iPad mini and for the last couple of days, it is stuck on the Updating Profile.  I have deleted the app and reinstalled it and it is still having the same issue.

     

    Any suggestions?

  • Cicero733
    2,292 Posts
    Sun, Aug 1 2021 12:13 PM

    One suggestion and it may sound unusual but it sometimes works for me. Reboot your modem. I play on iPad as well and have been experiencing some similar issues, the biggest one being “we cannot connect via your internet…” usually if I reboot the modem the issue clears up.

  • YffTheos
    2 Posts
    Mon, Aug 2 2021 1:11 AM
    • I have the same problem for a few days already. Nothing helps, neither cleaning cookies, nor rebooting modem/router nor reinstalling the whole application.
    • Any help appreciated.
    Thanks
  • YffTheos
    2 Posts
    Mon, Aug 2 2021 12:45 PM

    It is OK now, I can play, I do not know what happened and who helped in this.. Too bad I lost some coins because I could not play for these 3 or 4 days.

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