It happens every month--someone enters a tournament and wins, but they never receive the prize because the email address provided to us at registration is incorrect. Don't let this happen to you! Check the email address you have on file with us at https://www.wgt.com/user/contactinfo.aspx and make sure it's correct. If you update it, be sure to click the "Update" button at the bottom of the page when you are done. Have fun!