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CC passes not regenerating every 4 hours for Clash #120

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Sat, Mar 7 2020 5:44 AM by dufferphiljo. 35 replies.
  • MarchieB Canada
    634 Posts
    Thu, Mar 5 2020 7:55 AM

    Still the same ... 12 hrs to new pass for me (10:50am EST) 😢

  • bossbird France
    659 Posts
    Thu, Mar 5 2020 8:08 AM

    Don , if WGT can trigger the clash to start in the middle of your night , surely they can ensure the passes come out every 4 hours . 
    are you saying the only people that deal with customers queries are in California ?  

  • Aidansnell United Kingdom
    103 Posts
    Thu, Mar 5 2020 8:17 AM

    Yes same here, no 4 hour passes. Reported it but no acknowledgment as yet. In the past they did acknowledge quickly even if the fix took time.

  • DonCaron United States
    5,269 Posts
    Thu, Mar 5 2020 8:22 AM

    bossbird:

    Don , if WGT can trigger the clash to start in the middle of your night , surely they can ensure the passes come out every 4 hours . 
    are you saying the only people that deal with customers queries are in California ?  

    Yes, They are all in San Francisco

  • RyjaTybas United Kingdom
    4,326 Posts
    Thu, Mar 5 2020 8:34 AM

    It looks like the Superpasses aren't doing what they're supposed to do either.

    Used one in a Clash game and just got the standard, undoubled score.

    Ryja

  • Carrvet United States
    210 Posts
    Thu, Mar 5 2020 9:03 AM

    I live in PA and have this issue. I played 4 1/2 hours ago and it says I still have 7 1/2 hours to my next pass.

  • JimQ91660 United States
    1,112 Posts
    Thu, Mar 5 2020 11:09 AM

    Nothing yet...I guess they have to have their coffee 1st...maybe their lunch too

  • bossbird France
    659 Posts
    Thu, Mar 5 2020 11:17 AM

    I have just had a reply , they just say there was a problem and it’s now been resolved ! I don’t think that’s very good response when we all still haven’t had our passes ! But I guess that’s it . 

  • JimQ91660 United States
    1,112 Posts
    Thu, Mar 5 2020 11:29 AM

    I got the same reply....I'm waiting for someone in my CC to check it out for me (I have a few passes so I don't know).

  • DodgyPutter United Kingdom
    3,673 Posts
    Thu, Mar 5 2020 11:52 AM

    Last time this happened souds like they regenerated every 12 hours.

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