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**Not receiving WGT emails** Updated 3/4

rated by 0 users
Mon, Mar 9 2020 4:37 AM (4 replies)
  • WGTChampion
    1,891 Posts
    Tue, Mar 3 2020 8:47 AM

    Hi everyone. We are aware that there is an issue with most automated emails going through. 

    The issue seems to be on the side of the service that sends those emails. 

    We are currently investigating the issue and hope to have a solution soon. 

    Be aware that there is a chance that when the issue is fixed that players receive all their missed emails at one time, or that they never receive their missed emails from the affected time. 

    Thank you for your patience. 

    _CHAMPION 

    UPDATE 3/4: We're testing a resolution to the issue now. Once resolved this will send out all of the backed up emails so please be aware that you will receive a number of emails from WGT once the fix is deployed. 

  • brianmartin56
    781 Posts
    Tue, Mar 3 2020 3:09 PM

    Thanks for the info Champion

    Brian

  • ScottHope
    10,012 Posts
    Wed, Mar 4 2020 1:05 PM

    WGTChampion:
    ...so please be aware that you will receive a number of emails from WGT once the fix is deployed.

  • bossbird
    2,192 Posts
    Mon, Mar 9 2020 3:45 AM

    Think the emails are arriving , as I have had two , to say I bought passes , but I haven’t , and my account doesn’t show the deduction. So assuming these are old emails.

  • DonCaron
    5,502 Posts
    Mon, Mar 9 2020 4:37 AM

    bossbird:

    Think the emails are arriving , as I have had two , to say I bought passes , but I haven’t , and my account doesn’t show the deduction. So assuming these are old emails.

    I got one yesterday from a tournament I entered and finished on 2/27

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