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URGENT !!!!!!!!!!!

• tomcauchy 11 Posts

  Sat, Feb 15 2020 11:44 PM

  I logged in and my putter has changed and gone, all my balls are gone, driver is different.  Please help.  This is BS.  I paid $$ for my equipment and now it's gone.  Appreciate an expedited resolution!!!  and honestly should add credits for the disruption to my entertainment.  Thanks

• bossbird 2,192 Posts

  Sun, Feb 16 2020 12:10 AM

  Think you should contact WGT customer helpline rather than here, either by email or on the feedback page. Unless one of the people like wgticon are here , but that’s what I would do. Good luck

• WillieSinkit 1,738 Posts

  Sun, Feb 16 2020 1:09 AM

  Have you updated your security and password lately ?

  You could have had a hacker messing around in your account.

  Good luck.

  Willie

• Robert1893 7,664 Posts

  Sun, Feb 16 2020 5:33 AM

  tomcauchy:

  I logged in and my putter has changed and gone, all my balls are gone, driver is different.  Please help.  This is BS.  I paid $ for my equipment and now it's gone.  Appreciate an expedited resolution!!!  and honestly should add credits for the disruption to my entertainment.  Thanks

  It appears that your equipment has been restored. So, did they figure out what happened? 

• TopShelf2010 10,880 Posts

  Sun, Feb 16 2020 5:46 AM

  .

• Robert1893 7,664 Posts

  Sun, Feb 16 2020 6:21 AM

  TopShelf2010:

  I was thinking maybe someone had signed into the wrong account.

  LOL

  Glad to see everything worked out

  Don

  I was thinking the same thing. 😀

• JimbeauC 5,835 Posts

  Sun, Feb 16 2020 1:22 PM

  Bit off subject, but this reminded me. 

  Anyone know if WGT fixed that deal where everyone who signed up via mobile had the same starting password?

• Tony08888 564 Posts

  Tue, Feb 25 2020 2:53 AM

  WillieSinkit:

  Have you updated your security and password lately ?

  You could have had a hacker messing around in your account.

  Good luck.

  Willie