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Showdown Prize Issue *UPDATED*

Mon, Nov 11 2019 9:26 AM by WGTChampion. 16 replies.
  • WGTChampion United States
    1,510 Posts
    Mon, Oct 14 2019 9:46 AM

    Hi everyone. 

    While most prizes went out this morning without any issue, some players are reporting that they did not receive their prizes to their inbox. 

    We are investigating and hope to have the issue resolved for you soon. 

    When the issue has been resolved players will be able to claim their prize from their inbox. 

    Thank you for your patience.

    _CHAMPION 

     

    UPDATE: Prizes have now been awarded! You'll find them in your inbox! 

  • dhjam1 United States
    135 Posts
    Mon, Oct 14 2019 10:19 AM

    Thanks a lot

  • MCalderon402 United States
    154 Posts
    Mon, Oct 14 2019 10:40 AM

    Thx Champ. Fun event and hope its here to stay. 

    I still haven’t received as well but pretty sure when its fixed i will. Not sure if it was entire groups.  

  • cmblue Portugal
    1 Posts
    Mon, Oct 14 2019 11:14 AM

    WGTChampion:

    Hi everyone. 

    While most prizes went out this morning without any issue, some players are reporting that they did not receive their prizes to their inbox. 

    We are investigating and hope to have the issue resolved for you soon. 

    When the issue has been resolved players will be able to claim their prize from their inbox. 

    Thank you for your patience.

    _CHAMPION 

    Didn't receive my prizes yet, although a message to collect them from my inbox was displayed.

  • Eaglebub7 United States
    384 Posts
    Mon, Oct 14 2019 12:25 PM

    Same here.  I'm hoping they are going through the results to correct my proper finishing position to 3rd, rather than 13th, due to the forfeit scoring glitch.

  • WGTChampion United States
    1,510 Posts
    Mon, Oct 14 2019 12:56 PM

    Prizes have now gone out! Be sure to check your inbox to receive your prize. 

    Sorry again for the delay. 

    _CHAMPION

  • dhjam1 United States
    135 Posts
    Mon, Oct 14 2019 1:36 PM

    Just received mine. Thanks Champ

  • el3n1 United States
    2,725 Posts
    Mon, Oct 14 2019 1:41 PM

    cmblue:
    a message to collect them from my inbox was displayed.

    I don't think they show up until you go to the inbox and then click on "claim" at that point you can receive and open the boxes for sponsor apparel. 

    I didn't get the prizes initially but after the message by Champion above, I then received them and was able to claim them.  

  • MCalderon402 United States
    154 Posts
    Mon, Oct 14 2019 6:48 PM

    WGTChampion:

    Prizes have now gone out! Be sure to check your inbox to receive your prize. 

    Sorry again for the delay. 

    _CHAMPION

    Thanks Champ. 

    Really fun tournament. Hope it becomes a weekly or every other week event. 

    Regards,

    Manuel

     

     

  • dpdarren Australia
    2 Posts
    Tue, Oct 15 2019 6:06 AM

    Ok so here’s a stupid question; how do I check my inbox??

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