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Fri, Jul 24 2020 5:17 AM by pdb1. 1,902 replies.
  • sedonatom United States
    5 Posts
    Thu, Jun 20 2019 6:22 AM

    Can't get on WGT does not recognize me

  • alosso Germany
    19,839 Posts
    Thu, Jun 20 2019 1:35 PM

    sedonatom:

    Can't get on WGT does not recognize me

    You ARE on WGT!

    If this is a second account, skip it! Rather mail to CS via email. Use the mail address connected to your first WGT account.

  • co2mexico Mexico
    1 Posts
    Tue, Jul 2 2019 2:30 PM

    Your recent update to Samsung S9 Android ver 9, One UI version 1 got my backswing "choppy" or "jerky", unplayable. What can I do? I´ve tried reinstalling, purchasing meter and dident get any better... 

  • pdb1 United States
    20,484 Posts
    Tue, Jul 2 2019 5:57 PM

    co2mexico:

    Your recent update to Samsung S9 Android ver 9, One UI version 1 got my backswing "choppy" or "jerky", unplayable. What can I do? I´ve tried reinstalling, purchasing meter and dident get any better... 

    pdb1:

    http://m.wgt.com/help/request  Customer support for mobile users .

      Be sure and include all your details 

      If you don't contact them and explain your details . They can't help you . Samsung S9 should one of the best Androids . Probably a simple fix .

  • dudleydudley United States
    5 Posts
    Sun, Jul 7 2019 4:36 AM

    gd morning.for some reason i cannot log on to play .it shows me all my profile but when i click to play it takes me to a page and says game already in progress and that the game cant support two sources .please help .dont want to lose my consecitive days played 

  • pdb1 United States
    20,484 Posts
    Sun, Jul 7 2019 7:42 AM

    dudleydudley:
    says game already in progress and that the game cant support two sources .

      If you close all windows and your browser . Then refresh . If that doesn't work . Try restarting ( rebooting ) your computer . Won't effect your CDP's .

  • TopShelf2010 United States
    9,510 Posts
    Sun, Jul 7 2019 8:59 AM

    dudleydudley:
    game already in progress and that the game cant support two sources

    Are you a mobile player as well? Were you logged into a mobile game then tried to login to the pc?

     

    Don

  • DoctorLarry United States
    3,566 Posts
    Mon, Jul 8 2019 1:04 PM

    dudleydudley:

    gd morning.for some reason i cannot log on to play .it shows me all my profile but when i click to play it takes me to a page and says game already in progress and that the game cant support two sources .please help .dont want to lose my consecitive days played 

    I hope this is fixed by now.

    That message means the gameclient is already open to another game under your login.  It could even be to see a replay or something similar.

    The other window has to be closed.

  • donandrews Canada
    41 Posts
    Wed, Jul 31 2019 8:55 AM

    What is going on?? I can play the game I love as usual!! What is going on? I have played for 7 years and spent substantial money. Please help!

  • TopShelf2010 United States
    9,510 Posts
    Wed, Jul 31 2019 9:26 AM

    donandrews:

    What is going on?? I can play the game I love as usual!! What is going on? I have played for 7 years and spent substantial money. Please help!

    Wait what? You said you can play or did you mean cannot?

     

    Don

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