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Profile updating... annoying

• fobby1980 310 Posts

  Thu, Jul 25 2019 6:32 PM

  HalHoff:

  Issue has been fixed with the 7/24 update.

  Issue has not been fixed with the latest update:

  

  

  

  

  

  

  

  

  Notice I got a pass, gifted by my CC during the clash; so maybe this is a new bug? In any event as you can see from the screenshots above, playing while this is happening is very frustrating indeed.

• HalHoff 813 Posts

  Thu, Jul 25 2019 6:51 PM

  I messaged WGT and they said it was fixed in last night update and to check my updates. I was having the same issues as you. I checked my app to see if update available for me to download and there was not one there. I deleted the app and re installed. You have to log in again with your password. Mine has worked as it is supposed to since i did that 7 hours ago. No issues. 

  1. Check for update and if not there...delete and reinstall app.

• fobby1980 310 Posts

  Thu, Jul 25 2019 9:03 PM

  Followed your advice and it worked...so far. Thanks 

• Sergioo100 2 Posts

  Sat, Jul 27 2019 8:21 PM

  If I delete game app and reinstalling I have the same lvl from where I was or should take all over again, from lvl 1???Thanks.

• fobby1980 310 Posts

  Sun, Jul 28 2019 4:59 PM

  When you reinstall an app and open it would prompt you to login with your WGT username and password. Everything would be retained