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WGT ios app on ipad and Skytrak

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Mon, Apr 1 2019 2:59 PM by Barnesgx. 3 replies.
  • Marquess40 United States
    1 Posts
    Wed, Mar 6 2019 4:49 AM

    I recently purchased a Skytrak, i downloaded both the WGT and
    Skytrak apps.. Everything was working fine playing in both modes "mobile and Skytrak".  On the 3rd of March when i started the WGT app a pop up stated there was an update for the WGT app.. so i proceeded..  after the app was done the WGT mobile home page now has the widgets for skytrak (which the Skytrak buttons are unresponsive)  overlaying the mobile buttons..  i can still play the mobile game by clicking play now, using my sponsor, play the selected tournament. At the bottom of the selections is the "Return to mobile play" button which is responds which only resets the page and all is the same...  i have tried uninstalling and installing both apps to no avail.... please any suggestions?

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  • DoctorLarry United States
    1,579 Posts
    Wed, Mar 6 2019 12:07 PM

    I don't know but this sounds like a question for Customer Support!

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  • TopShelf2010 United States
    8,273 Posts
    Thu, Mar 7 2019 4:27 AM

    DoctorLarry:

    I don't know but this sounds like a question for Customer Support!

    Another way would be to visit the SkyTrack Support page. They have Live Chat Support as well as Text Support via their website. You can find this information at the following link...

    SkyTrack Support Page

    Or you can browse through their Help Center section as well which can be found at the following link...

    SkyTrack Help Center

     

    Don

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  • Barnesgx United States
    1 Posts
    Mon, Apr 1 2019 2:59 PM

    I have a similar issue.  I used to be able to play Pebble Beach with my Skytrak game improvement package.  Granted it was from the forward tees and had other limitations but it was a nice perk.  After the latest upgrade I can only play a Kiawah Island challenge, no more courses.  Skytrak doesn't know anything about the change, they said it was it was upto WGT.  Does anyone else have this issue?+

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