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How to contact us and what to do in case of errors or bugs

Mon, Sep 9 2019 7:35 PM by BLONDERINGER. 1,075 replies.
  • VanMeerV United States
    896 Posts
    Tue, Jul 23 2019 2:40 AM

    There is alot of information, however knowing this and knowing that there are any issues , I am not sure if there is not alot of history of getting free credits, why support is asking for replays, 

    It is crap that when you lose balls which now days is going quicker then normal, and the slow meter is just as fast as the lower priced balls. 

    It would be nice to be trusted in some cases and have support admit there are issues. 

     

    Vic

     

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  • Tigerpaw509 United States
    1,010 Posts
    Tue, Jul 23 2019 4:27 AM

    I asked a simple question why I can't start a new Country club.1st response from Wgt was we don't understand the question.2nd response was have I ever been on a club and now complete silence.

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  • Allys555 United States
    9 Posts
    Mon, Jul 29 2019 4:59 PM

    Hello first of i want to thank you for your time and help. Thank you. This week end I bought 2000credits knowing I would get free platinum Xballs. But nothing happened. I didn't receive my balls but got the credits. Thank you again for your time and help. 

     

    Cheers Ally

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  • TopShelf2010 United States
    8,637 Posts
    Tue, Jul 30 2019 4:23 AM

    Allys555:

    Hello first of i want to thank you for your time and help. Thank you. This week end I bought 2000credits knowing I would get free platinum Xballs. But nothing happened. I didn't receive my balls but got the credits. Thank you again for your time and help. 

     

    Cheers Ally

    Please don't take this the wrong way, but are you sure the Max balls are not in your inventory? Many times players forget to scroll through their inventory to check.

    If they are not in fact in your inventory, you should contact Customer Support or send them an email directly to members@worldgolftour.com

     

    Don

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  • pdb1 United States
    20,079 Posts
    Tue, Jul 30 2019 6:55 AM

    RenoRick:

    I've been reporting and re-reporting this issue for months.

    When I create a match game, invariably, at some point in the match, I will get the 'Loading Zoom Shot' spinning circle.  It does not happen when I join a match game, only when I create one.  There is no way out and I have to forfeit the match.  I know others are also encountering this same issue.

      This is a common ongoing glitch . Since match play is non counting , non ranking rounds . The forfeit means nothing but inconvenience . The other player understands you had no control over it .

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  • BLONDERINGER United States
    4 Posts
    Mon, Sep 9 2019 7:35 PM

    tyvm Icon....  much valuable information...    I cleared the cookies... it worked...   I hope the instructions can always be readily available in case of future issues

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