We know, they know, and now you know, too.
They have been messing around with game programming. At first, the Bag Plus interfered with some game messages, now it's outright dysfunctional.
Waiting for the Cavalry to help but, apparently, they had to build a new life-saving "Passes Leaderboard" with priority.
They are expected to help "soon", which, according to rumour, may be anything between manana and the Twelfth of Never.