no items appear ,, the screen just goes to a screen with a blank grey lower section and i am being prompted to enter selections for comparison ??? WTF
Well thee could be several reasons you are having difficulties and the majority arent.
What Browser are you using?
Have you upgraded your FLASH player?
Are you trying to down/upload anything else at the same time?
try clearing all your cookies and browser cache.
Also clear all the sites in the Global Settings of FLASH
Let us know what you have tried..