Browser Email Links
If you click on the link below does it open a new email message?
If it doesn't open a new message it may be because of a setting in the default programs on your PC.
It works in the same way as setting the default program that opens when you double click on say, a picture file. You may have several programs on your PC that can open a picture file, so you can change the one that opens by default.
If you want to change what program runs when you click on an email link, then do the following....
Control Panel > Programs > Default Programs > Associate a file type or protocol with a program > Scroll to the bottom of the list to where the protocols are, and in the left column click on MAILTO > if the current default program (3rd column) is not your email program, then click the Change Program button at the top right of the window and select your email program from the open with dialogue box.
Knowing what computers are like this won't solve it for everyone, but we might hit a few nails on the head. : )
If you use a web browser for your emails and my link at the top of the page doesn't work, for FireFox, in FF options, if you scroll down to applications, you will find you can change the program that FF uses to open mailto links.
Click thumbnail for larger image
It looks like if you use a program installed on your PC for your emails, you need to set that as the default program, using the instructions above, for handling the mailto protocol. But if you use online email, then you will probably have to look at the settings in your browser for the mailto handler.
Directions for configuring the mailto handler in Commodo Ice Dragon can be found HERE.