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Re: Moving from level 70 on to 71 bug?

rated by 0 users
Sun, Jul 5 2020 8:42 AM (3 replies)
  • Charlie02571
    5 Posts
    Sat, Jul 4 2020 2:41 AM

    Moving from level 70 on to 71, I get the option of some free rental clubs. I chose one but only got an error or cancel box so I had to choose cancel. tried both the woods and got the same error.
    This is a little annoying as I want to try and purchase maybe the 3 wood.

  • MarchieB
    1,524 Posts
    Sat, Jul 4 2020 8:02 AM

    It sometimes happens, send an email to Customer Service and they may be able to get you a free rental or at least give you the 10% discount off the purchase of the club you would have received after the free rental.

  • BPeterson8256
    2,903 Posts
    Sat, Jul 4 2020 8:48 AM

    This is a common error due to servers taking time to update your status. I went through this several times. Customer service would always help, but that takes time. When I knew I was going to purchase the club at the discount, I got to where I would just go ahead and buy it at full price. Then I would let customer service know the issue, and that I already purchased and would like the discount price. They were always quick to refund my credits. 

    Cheers  Brett

  • Charlie02571
    5 Posts
    Sun, Jul 5 2020 8:42 AM

    thanks for the advice

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