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Re: Beta Test:Definition

Sun, Dec 20 2009 5:39 PM by WGTadmin2. 36 replies.
  • tibbets United States
    Fri, Nov 20 2009 6:42 PM

    The logo next to WGT on the game window says 'Beta'.  So, WGT folks, please take note of the following:

    Beta Test:  Second level, external pilot-test of a product (usually a software) before commercial quantity production. At the beta test stage, the product has already passed through the first-level, internal pilot-test (alpha test) and glaring defects have been removed. But (since the product may still have some minor problems that require user participation) it is released to selected customers for testing under normal, everyday conditions of use to spot the remaining flaws. ~BusinessDictionary.com

    Beta Test:  A test for a computer product prior to commercial release. Beta testing is the last stage of testing, and normally can involve sending the product to beta test sites outside the company for real-world exposure or offering the product for a free trial download over the Internet. Beta testing is often preceded by a round of testing called alpha testing. ~Webopedia.com

    Note the highlights, equating to prior to commercial production.  You're now charging pretty hefty sums of money for a product in a game clearly still in the Beta stage.  Heck, you are still messing around with where on the screen to place the icon for removing the flag.  This product is not nearly finished, and I don't find it all that ethical to continue to charge your 'free' testing squad (namely us) to work out all the kinks in your game. Yes, yes I know we can play the game for free, but in order to test out all the product, we have to pay.  If everyone played for free as it stands right now, you'd not have anyone to try out that brand new Ping V2 Rapture Pro set now would you?

    Charging donation fees for entering tournaments with prize giveaways is one thing, but charging $32.00 USD for the newest clubset and a whopping $1.10 for a 3-pack of the newest balls that last about 6 rounds is not really in the spirit of what the Beta phase is all about.  Sure, once the Beta is over, I have no issue with your pricing whatsoever, but this is not the Final release.  This is Beta, and that implies by definition, 'free'.  We should not be paying like this to test out your product.  You get our real-world testing services for free. If you want to go commercial on us, then call the game done and release it.

    Think about that as you continue to raise prices and reduce tournament purse amounts.

    P.S.  to my detractors who would say, "Oh Tibbets, you ungrateful jerk, stop your whining and be grateful for what you've won", I will say that I am speaking up on behalf of the 99.9% of the other players out there who don't have a 4000 credit stockpile to throw around messing with all the new equipment.  This company has had millions of dollars of funding to create this game, so we really don't need to hold a bake-sale here to buy balls and clubs.  If we do, then we need to be asked for our help, not just priced by mandate in overnight updates.

     

  • golfer342 United States
    Fri, Nov 20 2009 8:40 PM

    Is this a complaint or a bit of frustration over the price raise ? Can "beta testing" also include an exploration of the willingness of its customers to spend a little money thus measure potential future profit ?This "free site" main goal is probably to make money.

  • tibbets United States
    Fri, Nov 20 2009 9:04 PM

    Frustration?  No, like I stated I have thousands of credits to throw around to test every bit of equipment offered at no cost to me.  My concern is for those who don't.

    Complaint?  Yes, of course it's a complaint, but it's also a fair indication of how the line of Beta is being crossed in many different ways.

    Exploration of price points?  Yes, however that element of the game has been going on for quite some time now since the advent of the very first clubset for sale back in February/March.  What we are seeing now are rapid increases in pricing of equipment concurrent with drastic reduction of purse amounts in tournaments. That leads to pure profiteering, and once again runs contrary to the spirit of what Beta testing is for.  Profiteering comes after the product is finished and released, not before.  Right now, people are spending money on equipment that doesn't necessarily work properly in game that isn't finished yet, and the transactions are non-refundable.  Ask yourself if you'd accept that kind of business practice from your plumber, your auto mechanic, your real estate agent, or anywhere else you do business.

  • birdwell United States
    Fri, Nov 20 2009 10:33 PM

    tibbets= pissed he lives in a state that bans "skill" based wagering....

     

     

    I'm only kidding.... :)

     

    your points have a lot of merit, and I applaud your consideration for those of us who scrape by with their payouts to keep themselves well balled. This kind of criticism can only make this a better game, thank you. but...

     

    tibbets:

      Ask yourself if you'd accept that kind of business practice from your plumber, your auto mechanic, your real estate agent, or anywhere else you do business.

     

    this is entertainment, this is a virtual golf game, I do not consider any transaction i have made on this site 'business'.

    therefore...

    hey, if they blur the line of the definition of a word,

    c'est la vie

     

     

     

     

     

     

     

     

     

     

  • claremoreblue United States
    Fri, Nov 20 2009 11:01 PM

      I've been her almost two years, 40 cents a ball? You have to be kidding me, why don't you just remove the credits from the tourneys, then we can all find something else to do! Junk meter, 40 cent ball in the pond, what a deal we have here!  What Ed said.

  • tibbets United States
    Sat, Nov 21 2009 7:00 AM

    Don't get me wrong, I'm not meaning for this to be a 'bash WGT' thread.  I think through some constructive feedback we can come up with solutions that make sense on all fronts.

    I understand, to a point, the need to price certain items and do market research etc.  I'm merely pointing out that we can't quite run this whole operation like it's the Final release.   As it stands the pricing of the items has become too exclusionary for most people to ever get to use them, and that's just not Beta.

    What I'd like to see, as a compromise, is product be released  for a time to everyone who wants it...for free.  This would provide ample amounts of real-world testing and feedback on the product and then, after all the kinks were ironed out and adjustments made, the product could head to the Pro Shop for sale. All that product would be removed from the inventory of the players, and if we wanted to continue to use it, we'd have to buy it.  I, for one, as a consumer would feel much more confident in buying the Pro Shop items if I knew how they performed beforehand (the distances of all the shots, ball flight, spin, etc) and then could customize my bag.

    In the end, WGT wouldn't really be losing out on any money, as people would be more likely to buy the clubs after having used them for a time.  The new V2 Rapture Pro set, for instance.   If it were released for everyone to try for a time, I bet that once the testing period was over you'd find a lot of people buying it.  The same goes for the balls and everything else that gets released.  We all know what an addiction this game can be, so I see no detriment in letting people try the items for free for a time and then letting the whole try-before-you-buy business principle take its course.  If the product is of good quality, it will sell itself.  This also has the added benefit of allowing WGT to do better market research and gear new product towards what people are trending to out of experience, not through blind purchasing.  To me, that's a win-win for everyone.

    I think that overall the above proposal would allow players to feel more secure in their purchasing, and in turn that would lead towards better product and more satisfied customers, and also more sales overall.  It's still partially about charging money in the Beta phase, but at least it involves a little more of the spirit of Beta by including everyone in certain periods of the testing with all product, not just the wealthy.  I don't see this gesture of good faith going unrewarded.

    What do you think?

  • resozv United States
    Sat, Nov 21 2009 8:14 AM

    I have to agree tibbets on the whole beta thing. I can't afford to buy too much equipment & probably won't win enough to buy either. Just really like the game & am quite content playing around 'scratch' golf. Testing before release would really be nice. Sort of like demo days at real course & pro shops. For instance, if I had the opportunity to demo irons before purchase I'd have gone with the Raptures over the "blind" purchase of G10's. The G10's are great, imho, if you like a fast meter for increased accuracy. Meter speed is my enemy, even with the Gi-D balls I'm not very good @ hitting center. I'd have surely paid $3.00 more for those Raptures & definately would have upgraded to the Pro Raptures had I been given the opportunity to see the difference. Thanks all for listening to 2¢ from an average golfer & big WGT fan.

  • birdwell United States
    Sat, Nov 21 2009 8:37 AM

    tibbets:

     

    What I'd like to see, as a compromise, is product be released  for a time to everyone who wants it...for free.  This would provide ample amounts of real-world testing and feedback on the product and then, after all the kinks were ironed out and adjustments made, the product could head to the Pro Shop for sale. All that product would be removed from the inventory of the players, and if we wanted to continue to use it, we'd have to buy it.  I, for one, as a consumer would feel much more confident in buying the Pro Shop items if I knew how they performed beforehand (the distances of all the shots, ball flight, spin, etc) and then could customize my bag.

     

     

    What do you think?

     

    This is a great idea. Also makes good business sense. (you know, the dealer always gives you your first taste for free)

    There would have to be some sort of way to prevent players from using beta-test clubs/balls in the tourneys I think. Maybe this testing could be done in some seperate practice area???

  • gitthe United States
    Sat, Nov 21 2009 8:49 AM

    I completely agree with Tibbets on this.  I think this is a fantastic idea that could ultimately benefit WGT in the end as more players may become "hooked" on the equipment.  It would greatly benefit players as they would be able to test out equipment before coughing up money to determine if they are superior, equivalent, or inferior to what they already have. 

    Plus, players could actually give feedback on the equipment during the beta equipment period to make sure that it is performing to advertised specifications and hopefully reduce occurrences of displaying incorrect equipment properties.  Hey what a great idea to let your beta testers beta  test!

  • thunderbird United States
    Sat, Nov 21 2009 9:09 AM

    Just a simple amen.  When I buy a new car I get a test drive before you buy.  Before I buy a new set of clubs I get to demo.  I know that I have often ended up buying clubs after demoing that I didn't expect to buy.

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